TERMS & CONDITIONS

1. SUPPLIER IDENTIFICATION

This website is owned and operated by Snuggleband. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information about our company and the products we manufacture and sell. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

2. TERMS OF USE

In order to use our website and/or receive our services, you must be of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

3. PRIVACY POLICY & COOKIES

Our Privacy Policy can be found here

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

4. SHIPPING & RETURNS

SHIPPING:

UK standard shipping is free.

At checkout there is the option to upgrade to UK First Class or Signed For shipping.

Shipping to countries within the EU is £4.50

RETURNS:

Each Snuggleband is individually handmade with care and we hope that you are happy with yours. If you do need to return your order, please contact us using our contact form or email us on hello@snuggleband.co.uk within 14 days of receiving your order.

The returned Snuggleband must be in the same condition as when you received it and be returned in the original packaging. When returning any items we recommend recorded post and retaining Proof of Postage. We do not accept responsibility for any items that are lost in transit, nor do we cover the cost of returning goods.

You can return your Snuggleband for any reason and at any time within 28 days of receipt for a full refund or exchange, providing that you contact us within 14 working days of receiving your order and that it is received by us in an unused, undamaged and saleable condition.

Personalised Snugglebands cannot be returned.

Refunds will be issued to the payment method used when the order was placed, within 7 days of receiving the returned item(s).

5. CONCLUSION

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland. 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Last updated: November 2020